January 2020
Sage House was started by a member of the community who saw an unmet need in the area. Based in West Sussex near to Chichester this is a dementia support charity which was set up with the purpose of developing a one-stop-shop to meet the needs of people and their families living in the community and provide continuity of care, meaningful activity and a source of information and support for them along the journey.
As a result, new roles emerged such as Wellbeing Way-Finder. The Centre is in a converted call centre which was completely re-purposed and decorated in accordance with best practice guidance from the University of Stirling. The Way Finder provides emotional support and signposting, and no referral is needed. There is an activity manager who puts on activities that families want. There is no geographical barrier to attending centre, and the facilities are used for other purposes such as men’s breakfasts, an open cafe and lunch.
There are 25 paid ‘members’ of staff. The receptionist calls in the payments which are primarily for the respite and activity sessions. There is a half or full Day Break service 3:1 staffing. This costs £65 per day all inclusive. People attending half day do not have lunch as this is less confusing for them. Lunch provided for full day centre is called Day Break. There are 10-15 themed activities which people pay about £5.00 per head to attend. 0930-1230 to 1330-1630. As issues unfold over time transport is an issue due to the location.
Importance of meaningful activity as people with dementia need occupation.
The carer and person go to activities together as seen as quality time.
Here is a themed collage of breakfast framed. Having well-presented artwork makes a lot of difference to the impression of the place. When colour, design and contrast is well thought through it both lifts the spirits and enables orientation and way finding.
Rooms are used to provide advice by outside professionals including legal advice, Memory Assessment, use of clinic space to professionals Free learning courses provided.
The centre has a Danish feel about it with the upbeat choice of colours, design and simplicity of the furnishings. This enables a broader appeal and breaks away from the rather stereotyped design for people although a range of seating is of value. This includes 2 seaters and chairs with arms at different heights.
Attention was paid to the use of natural light which gave a positive feel, with additional lighting which increased the sense of wellbeing with a sunny daylight feel.
An interesting space was provided for trying out solutions in the technology and e-equipment zone which comprises technology solutions for people to use in the home with clear explanations.
A particularly nice touch was the appreciation zone which highlighted the comments from donors for the charity. This demonstrates a wide involvement and personalises this in a celebratory way.
A fully kitted out hairdresser salon can be used for families and is well equipped alongside an adjoining therapy room for massage etc.
The bathroom was easy to negotiate. Although it had a range of specialist assistive devices – these looked ‘normal’’ and quite smart, forming part of a whole integrated look.
The atmosphere was warm friendly and engaging with people getting on with their various activities in a quiet and professional manner. I thoroughly recommend this as a place to go for those considering a community day service that reaches out to support whole families of people living with dementia as a community of friendship, education and support .