Benefits:

Staff can promote positive relationships and person centred ways of achieving meaningful occupation and home life from the resident’s perspective taking account of the relative’s perspective and evidence based practice.

Participants: the programme is designed for all care staff, activities co-ordinators, lead care staff and care managers

Learning outcomes: participants will be able to:

1. Outline key features of a good care home life from the resident’s perspective

2. Using examples of outcome measures the resident uses to judge a good care home life, identify related staff actions and organisational support necessary for their achievement

3. Identify outcome measures residents use to judge a good dining experience and related staff actions and organisational support necessary to achieve them for residents of different abilities and needs.

4. Using outcome measures residents use to judge opportunities for spiritual support identify ways in which staff can help residents to follow their religious and cultural customs.

5. Outline the main responsibilities of staff in responding to residents who want to talk about things that matter to them

6. Identify the related contributions of the resident, care staff, activities co-ordinators and the resident’s close relatives in devising meaningful occupation and positive dining experiences as key elements of the resident’s community life.

7. Identify a learning need and agree an action plan with a timescale for completion

360 Forward courses and the Qualifications and Credit Framework (QCF): a perfect fit. Intermediate courses are designed to be responsive to employers and individual staff needs. In line with the QCF each course contains learning outcomes and assessment criteria.