A unique new product which will help you to meet the CQC requirements and beyond to deliver evidence for excellence in person centred care.

A comprehensive instrument that shows care organisations how to establish and maintain positive relationship centred cultures from the perspective of the service user, their families and staff. It comprises a quartet of 15 evidence based interdependent outcome standards with measures of achievement with management guidance. It is a diagnostic assessment and outcomes based practice development framework that teaches you how to continuously improve.

Benefits

• Transforms organisational culture and turns theory into practice

• Increases occupancy: enhances reputation of provider organisation

• Reduces staff turnover: encourages better recruitment and retention of quality leaders and staff

• Higher job satisfaction resulting in reduction in sickness, decreased use of agency staff

• Increases resident satisfaction and wellbeing, relative’s involvement and staff motivation

• Fewer concerns and complaints and fast track changes

• Increases profitability and efficiency: not expensive to implement with quick results

““Teaches care homes HOW to become person centred in their culture and practice”. ”

— College of Occupational Therapists. Accredited by the Royal College of Nursing (RCN) 2013

““Using the 360 SF gave us an excellent basis for moving forward” ”

— Extra Care Housing, Manager

““Brilliant for me personally, as a new manager – helped me enormously with business planning. The 360 SF is giving us a way to be excellent.” ”

— General Manager

““A much needed and helpful tool to help us reach the goals and outcomes we strive for, showing us how to improve”. ”

— Small care home owner

Prepares you for meeting and sustaining CQC ‘Outstanding’ ratings

• Essential supporting guidance for a manager’s PIR requirements for CQC mapped to KLOE

• A-Z comprehensive toolkit for all levels of leadership and management

• Places the relationship triangle at the heart of management responsibility

• Provides a sustainable foundation of quality during staff and manager changes

• Helps providers to implement best practice in practical ways

• Future focused – clients/relatives will be looking for care homes that deliver this type of care

• Enables your organisation to action plan for affordable continuous quality improvement (QI)

• Increases profitability and efficiency